6 Simple Changes to Success, According to Two Legendary Management Experts - Start Up Gazzete
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6 Simple Changes to Success, According to Two Legendary Management Experts


How are you doing with your New Years resolutions?

The disciplined, probably smooth sailing. But for many, at this point in January, they were left as mere good intentions, while many others, accepting our nature, no longer even bother to do them.

But if you haven’t given up and are looking for advice, you may find the suggestions of Hirotaka Takeuchi, Professor of Management Practices at Harvard Business School (HBS), in the US, and Ikujiro Nonaka, Professor Emeritus, helpful. Hitotsubashi University, Japan.

They might not be the first people you would consult on personal matters, after all, they are described as the “legendary management experts” of business.

So does the back cover of his 2019 book The Wise Company: How Companies Create Continuous Innovation .

“We came up with six practices that enable business leaders to create new and better futures,” they wrote in a recent article in Long Range Planning magazine . And, according to Takeuchi, they also serve to improve oneself and the world in general .

The idea is “to provide information on how to reconceptualize the strategy to face a VUCA world (characterized by volatility, uncertainty, complexity and ambiguity, in English), recently personified by covid”.

So, without further ado, here are those “six practices for making a better future”:


“As we gain the ability to collect and analyze more data more quickly, decision making and problem solving become increasingly complex,” Takeuchi told HBS’s online publication Working Knowledge .

“Many people turn to technology to solve modern problems, but as technology advances, it often takes more human reasoning and creativity to shape and apply it.”

But how?

Man lifting small weights
Self-improvement doesn’t have to be painful, especially during a pandemic, Takeuchi says.

Well, the management expert recommends what is called kata in Japanese , something that is practiced in martial arts schools.

Describes a choreography that is performed in a group or alone to memorize and perfect the movements that compose it.

Recently the word has been used in other environments, such as artists and computer programmers, to refer to exercises that are repeated in pursuit of mastery.

The idea is to create a routine of something that you constantly need in your daily life so that you can do it perfectly almost without thinking.

Takeuchi suggests using kata to keep your thoughts and actions in sync with your mission , whether on a personal level or in a business context.

Five why _

A famous example of kata is “The 5 Whys?”, created by the founder of Toyota in the 1930s and is still used, not only in that car company.

5 question marks

The idea is that when a problem occurs, it is not worth asking who is responsible, or looking for blame.

The important thing is to determine the root causes of the problems .

The method is as simple as it sounds: when you face a problem, you must ask why it happened. The answer will lead you to ask why? again, and so on, until the nature of the problem and its solution are clear.

Understanding what is really going on helps you make decisions that go beyond relieving symptoms .


For example:

  • Why do I keep looking at the phone? Because I am distressed.
  • Why am I distressed? Because I have many decisions to make.
  • Why do these decisions distress me? Because I feel that I do not have the clear mind to take them.
  • Why are you not clear-headed? Because I don’t have time to clarify it.
  • Because I do not have time? Because my schedules are disorganized lately.

By using this method, instead of imposing one of those social media detoxes that are fashionable, something that would have made sense if the problem was the one initially postulated, you realize that the underlying issue is something else and take other measures.

2. Ask yourself the right questions

Going back to Takeuchi and Nonaka’s advice, the second has to do with the need to stay true to your mission.

Man sitting on a question mark

That’s perhaps easier to understand at the business level, as most companies spend time establishing their mission, vision, and values.

However, Takeuchi points out, few people can verbalize such a thing on a personal level.

To achieve this, he suggests that you answer three not easy questions :

  • Why were you born? (mission)
  • What kind of future do you want to create? (view)
  • What do you value deeply? (values)

3. Consider both/and

There is a tendency, especially in the West, to think of things in terms of “either/or,” but the issues are rarely that clear-cut , Takeuchi told HBS.

“That intellectual tradition,” Takeuchi and Nonaka write, “is reflected in debates about dualism, such as mind versus body, subject versus object, rationality versus empiricism, materialism versus idealism, and much more.

“In management, it is represented by debates about machines versus humans, analysis versus intuition, economic versus social value, exploration versus exploitation, selfishness versus altruism, etc.”

slippers and heels
Neither one, nor the other… both!

If instead of thinking “either/or” we train the mind to think “either/or, or both,” the result can be an understanding of the world through a lens of unity, in which what is good for the person or company is also good for society.

4. Read to understand

Empathy is an essential ingredient in maintaining healthy relationships, whether it’s with customers, users or an important person, Takeuchi told HBS.

And one of the best ways to “train the empathy muscle” is by reading, because reading allows you to put yourself in someone else’s shoes .

5. Learn from the best

Storytelling is the most effective way to communicate ideas and promote understanding, the co-authors contend.

woman reading
Read…highly recommended.

” Stories become a prism through which humans live ,” Nonaka and Takeuchi write.

And “the power of rhetoric is something we can learn,” the latter told HBS.

He recommends listening to (or reading) the 10 Best Speeches Ever Delivered or the 10 Most Popular TED Talks of All Time .

6. The great outdoors

The last of Nonaka and Takeuchi’s advice is basically to regularly have the sky as your ceiling.

For them, connecting with nature increases our appreciation of the need to live in harmony with it .

And they don’t just refer to walks in the parks. When they go abroad, they always try to visit some street market, “because that’s where you see real life.”

Takeuchi highly recommends starting a high-energy outdoor activity this year. He likes downhill skiing.

“There’s nothing like speeding down the mountain,” he told HBS.

Author avatar
Joshua Smith

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